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Dealing with Difficult People

ID : 14611   
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We have all been there – trying to bravely reason with an incredibly difficult person.  Join this class to learn concrete strategies for understanding yourself, solving problems, and improving your relationships and professional productivity.

In this training, you will:
• Learn to identify major types of difficult behavior
• Develop useful strategies for dealing with difficult behavior
• Explore our behaviors in difficult situations

The ability to handle contrary and unreasonable people with determination and diplomacy is a valuable skill for anyone.

Class Details

1 Sessions

St. Croix Valley Business Innovation Center

Deb Clarke 

CEUs : 0.3



Please read:  This seminar is valid for 3 PDC’s for the SHRM-CP or SHRM-SCP.



Registration Closes On
Monday, May 6, 2019 @ 12:00 AM

Schedule Information

Date(s) Class Days Times Location Instructor(s)
5/8/2019 - 5/8/2019 Daily - Wed 9:00 AM - 12:00 PM River Falls, St. Croix Valley Business Innovation Center  Map, Room: St. Croix Valley Business Innovation Center Deb Clarke 

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