Skip to main content

Conflict Resolution for the Workplace

ID : 15384   
« back to classes page


Effective conflict management is an essential skill for every leader and aspiring leader. Resolving conflict in a positive manner is a skill than can be developed and practiced.  In this course, we will explore listening skills, strategic communication skills, and the concept of developing a win-win approach to conflict resolution.
 
Upon completing this course, you will be able to:
•    Diagnose a workplace conflict
•    Use active listening skills when dealing with conflict
•    Successfully navigate challenging conversations
•    Choose appropriate communication tactics when dealing with conflict
 
Competencies:
•    Relationship Management
•    Ethical Practice
•    Communication
 
HR Knowledge:
•    Conflict Management
•    Employee Relations

This program is valid for 3 PDCs toward SHRM-CP and SHRM-SCP recertification.

Class Details

1 Sessions
Daily

Location
EC Business Education Center

Instructor
Daniel Burns 

CEUs : 0.3

Tuition: 

$89.00


Registration Closes On
Monday, February 24, 2020 @ 12:00 AM

Schedule Information

Date(s) Class Days Times Location Instructor(s)
2/26/2020 - 2/26/2020 Daily - Wed 9:00 AM - 12:00 PM Eau Claire, EC Business Education Center  Map, Room: Conference Room RCU 100A Daniel Burns