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Conflict Resolution for the Workplace

ID : 15384   
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Effective conflict management is an essential skill for every leader and aspiring leader. Resolving conflict in a positive manner is a skill than can be developed and practiced.  In this course, we will explore listening skills, strategic communication skills, and the concept of developing a win-win approach to conflict resolution.
Upon completing this course, you will be able to:
•    Diagnose a workplace conflict
•    Use active listening skills when dealing with conflict
•    Successfully navigate challenging conversations
•    Choose appropriate communication tactics when dealing with conflict
•    Relationship Management
•    Ethical Practice
•    Communication
HR Knowledge:
•    Conflict Management
•    Employee Relations

This program is valid for 3 PDCs toward SHRM-CP and SHRM-SCP recertification.

Class Details

1 Sessions

EC Business Education Center

Daniel Burns 

CEUs : 0.3



Registration Closes On
Monday, February 24, 2020 @ 12:00 AM

Schedule Information

Date(s) Class Days Times Location Instructor(s)
2/26/2020 - 2/26/2020 Daily - Wed 9:00 AM - 12:00 PM Eau Claire, EC Business Education Center  Map, Room: Conference Room RCU 100A Daniel Burns